When it comes to modern-day hotel accommodations, it is an understatement to say that appealing to the business traveler is critical in many markets. BBGM Principal Bruno Grinwis recently authored an op-ed piece for Hotel News Now, discussing the role of technology needs in improving the business traveler’s experience.
An excerpt from the article:
Business travelers are no longer impressed with having access to a printer and a conference center, they want the ability to host a virtual meeting in their hotel room. By providing guestrooms that can offer not only the relaxation business travelers crave, but also the functionality of a virtual office their jobs require, hotels will increase their business traveler clientele and turn them into loyal and repeat customers.
Here’s a short list of best practices hoteliers can use to attract more business travelers to their properties.
Use technology to improve the check-in process
Traveling for business is tiring. And the last thing your guest wants to experience after a long day of meetings or a long flight is a slow check-in process.This is why more hotels are adding features that allow their guests to check themselves in. Some hotels even use an app that allows the guests to check-in while they’re on their way to the hotel.
